Template

Ask a provider to correct a billing error

Show the EOB mismatch category and ask billing to post insurance or correct the claim.

Date:
Provider billing:
Statement date and approximate balance (no account password):

The patient-responsibility amount on my EOB does not match this bill.
Discrepancy category (choose one): insurance payment missing / duplicate charge / coding question / other.
Please post the insurance payment or send a written explanation of each unmatched line within 30 days.

I can discuss generalized amounts only on a recorded billing call. Do not email medical records.

Return to the related guide when you are ready for the next step.