Template
Ask a provider to correct a billing error
Show the EOB mismatch category and ask billing to post insurance or correct the claim.
Date: Provider billing: Statement date and approximate balance (no account password): The patient-responsibility amount on my EOB does not match this bill. Discrepancy category (choose one): insurance payment missing / duplicate charge / coding question / other. Please post the insurance payment or send a written explanation of each unmatched line within 30 days. I can discuss generalized amounts only on a recorded billing call. Do not email medical records.
Return to the related guide when you are ready for the next step.